SHIPPING TIMELINES
Express Post: 5-7 Days Delivery
Standard Post: 9-12 Days Delivery
RETURNS
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Company Address: 865 Forest road Lugarno NSW 2210
Email: organicoilsau@gmail.com
Contact number: 0433576889
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at organicoilsau@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.